Canon iR1024 not printing on network at times

darocker077 — Wed, 12 Nov 2014 10:24:35 GMT

Hi There,

We've been having this printing issue for the last two months where the printer stops taking network prints at a certian point. Each and every time we need to reset the printer by powering it off and on to get it back online. Few canon technicians came and said that we may have a network issue.

Therefore, I started to trace the network activity using wireshark and found that the printe shows "TCP window full & Zero window probe ack" error when sending print. This happens when printer stops printing. I'm assuming that this has nothing to do with the network as I've replaced a new switch as well to see if network causing a problem.

below seen is a screen of error log... 1.119 is my client & 1.7 is the printer.

Any advise on this?

topic Canon iR1024 not printing on network at times in Printer Software & Networking

Canon iR1024 not printing on network at times