topic Re: wireless printer in Printer Software & Networking

wireless printer

ivaneysden — Fri, 19 Sep 2014 17:05:54 GMT

For the second time recently, my wireless pixma printer has disconnected on its own from my Wi Fi network (which works fine for all my other devices). Why is it doing this and how do I reconnect it?

Re: wireless printer

Jason — Fri, 19 Sep 2014 17:17:45 GMT

Hi!

To ensure the most accurate information is provided, we will need to know the model printer you have, and the version of Windows or Mac in use.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: wireless printer

ivaneysden — Sat, 20 Sep 2014 13:17:50 GMT

Its a Pixma MG5300 used with a Mac