topic Re: Wireless connection for PIXMA MG3220 in Printer Software & Networking

Wireless connection for PIXMA MG3220

kiley105 — Thu, 24 Jan 2013 01:19:52 GMT

I have tried to follow the various steps for setting up my wifi for the PIXMA MG3220 printer. I have at&t wireless internet. I have the printer right next to the 'access point' (literally), and it still cannot find the wireless network. I have a MAC OS X 10.6 laptop. Any suggestions?

Re: Wireless connection for PIXMA MG3220

Karl1 — Sat, 28 Dec 2013 02:42:54 GMT

Hi Kiley105,

I've noticed sometimes our software can be blocked by other programs, but if the printer is already on the network, you may be able to simply add it via the Print and Fax window. Try these steps and see if it helps:

1. Click the Apple Menu.

2. Click System Preferences.

3. Click Print and Fax.

4. Highlight the MG3220 on the left, then click the - in the bottom left corner to remove it. Repeat this process as many times as necessary to remove the printer from the list.

5. Once all MG3220 entries have been removed, click the + in the bottom left corner to open the Add Printer window.

6. It may take up to a minute, but the MG3220 should appear with a string of numbers after it. Highlight this entry and click Add, then try printing again

Re: Wireless connection for PIXMA MG3220

herbalter — Sun, 23 Jun 2013 12:34:28 GMT

I have the same problem and you didn't address the question. It is not about connection from OS X, it's about the printer finding the access point. My router does not have a WPS button, there is a password required to connect to my network and there are many networks visible from my apartment. How do I enable the printer to connect to the network?

Re: Wireless connection for PIXMA MG3220

Michael — Tue, 25 Jun 2013 15:53:41 GMT

Hello.

If your router does not have a WPS button, please use the CD to perform the standard installation. Insert the disk into your computer and follow the prompts to perform the wireless installation from the computer.

Re: Wireless connection for PIXMA MG3220

mango23 — Fri, 04 Oct 2013 10:21:00 GMT

I am having a similar problem with Windows 7. Using the WPS button failed (Error 2). Using the CD installation is failing too. When I get to the point of connecting the printer to my laptop with the USB cord I get two messages: that the installation wizard cannnot find the printer and that the driver failed to install properly. Very frustrating. How do I fix?

Re: Wireless connection for PIXMA MG3220

Michael — Mon, 07 Oct 2013 19:13:28 GMT

Hello.

Please make sure that the printer is powered on and has been connected directly to your computer via USB rather than through any USB hubs or extension devices. This may prevent detection of the printer during the wireless setup.

If you continue to have difficulties, please contact our support group using the link below for additional assistance.

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Re: Wireless connection for PIXMA MG3220

Bababooey99 — Tue, 24 Dec 2013 00:35:32 GMT

Here is my sorta headache. I am trying to use the printer while on the road. As I am in the legal field I often get emergencies that require me to get stuff faxed to me. So to be even more efficient and to avoid the costly fax fees I bought this printer. I am trying to get my Iphone and the printer to sync up. I am using airprint but the Iphone is showing that there is no Airprint printers in range. I set up the printer so it is all ready to go. I can't figure out where I am going wrong. What am I doing wrong?? I am computer stupid so I am sure it is something real easy I am overlooking. The only thing I am thinking is I have been trying to do a practice run in my house. My house has a few wireless networks in it. I tried to log onto each network from my cellphone and none of them shows the printer. Can you give me some advice on what I am doing wrong?? Thanks so much!!

Re: Wireless connection for PIXMA MG3220

jeanemess — Tue, 24 Dec 2013 06:44:41 GMT

I also am having problems. It is very frustrating. I reinstalled using the CD and while connected thru USB to the printer. I have Windows 8. I loose the connection and the printer says it is offline, even when the printer is turned on. I am sure it is something wrong with me or my settings somewhere. Please help!

apRe: Wireless connection for PIXMA MG3220

AskJamieTurner — Sat, 28 Dec 2013 02:33:05 GMT

I had the same problems listed above with an AT&T WiFi. The bottom line is that this printer set-up is inadequate and less than what I would expecct from Canon. The answers in the Forum didn't solve the problem and this is a printer that should be taken off the market.

P.S. I'm returning this to Staples tomorrow to get my money back. 1 and a half hours wasted on this already. Going back to Epson, which takes about 20 minutes to install.

Re: apRe: Wireless connection for PIXMA MG3220

jimmya11 — Sat, 04 Jan 2014 18:48:53 GMT

I totally agree....

this printer sucks, and it is not user friendly at all!

I am a very experience, very experienced IT guru, and it took me over 2 hours to get this printer to work wirelessly. There is no software to help load this, I went to the site, and for Windows 7 64bit there is no software for this printer. Only because I reverse the setup where I went to the router itself to discover the device, was I able to get it to work.

If you are a novice, avoid this printer and go get an Epson.

Re: apRe: Wireless connection for PIXMA MG3220

AskJamieTurner — Sat, 04 Jan 2014 19:24:19 GMT

Thanks for the update! I wanted to be sure it wasn't just me, but it looks like it's not. I'm headed back to Epson, which is my old printer. Bummer for Canon to lose customers of such an easily fixable issue.

Update on Set-Up

AskJamieTurner — Sun, 05 Jan 2014 19:35:35 GMT

Unfortunately, I could never figure out how to get the Wi-Fi to work on this printer. When an IT guru commented on this page that he had the same problem, I knew it wasn't user-error.

So, I took the printer back to Staples, which seems to have discontinued selling the product (at least in my store -- the manager said, "We don't sell that printer here anymore."). Since I didn't have my receipt, they checked their computer to see how much store credit I would receive for the printer.

The offered me 1¢.

Since that's about all this printer is worth, I was tempted to take them up on their offer. Instead, I'm going to give the printer away and bought an Epson XP-410 instead.

Total time to set-up the Espon -- 27 minutes from start to finish.

Lesson learned.

Re: Update on Set-Up

dxcq — Fri, 06 Jun 2014 12:27:32 GMT

Same frustration with my Pixma MG3220/3222. [Mod note - comment removed per FORUM GUIDELINES]

Thanks,

Pete

Re: Update on Set-Up

phcatc — Thu, 26 Jun 2014 14:27:20 GMT

I can't believe that this string of frustrated comments has been sitting on this site for 3 weeks and Canon personnel have not cared to respond or tried to help. Is this site being monitored by Canon? This is my first experience with a non-HP printer and I don't think Canon is even trying.

I too am completely frustrated by the MG 3200 printer setup. Can't get Airport wireless to work and it was advertised as being particularly easy to set up for Apple devices. Wow!

I have a MacBook Air so no CD drive to load the info and no WPS button on my Apple router! What am I supposed to do?

Come on Canon. At least try to live up to your name.

Re: apRe: Wireless connection for PIXMA MG3220

jimmya11 — Thu, 26 Jun 2014 15:07:20 GMT

if you read the email thread, the best advice is to return the printer as soon as possible, and get a different brand. I did get mine to work, but took over 4 hours and only works occasionally. I now use it only as a wired device. Canon Support is lacking to be polite.

Re: apRe: Wireless connection for PIXMA MG3220

phcatc — Thu, 26 Jun 2014 18:14:39 GMT

Thanks Jimmy.

Thoughtful of you to reply.

Re: apRe: Wireless connection for PIXMA MG3220

vish — Fri, 04 Jul 2014 22:20:03 GMT

I completely agree,
I also consider miself to be a comouter guru.

i am in mind to throw this printer out. my wife said why don't you eby it, but i can't do that to anyone.

even if at one point i spend 2 hours to get it going. next time i turn it on and off, i need to spend another 2 hours.

Re: Wireless connection for PIXMA MG3220

markah — Sun, 05 Jul 2015 17:21:40 GMT

I Changed my router and need help getting my MG3220 to connect to it

Re: Wireless connection for PIXMA MG3220

jimmya11 — Sun, 05 Jul 2015 17:50:52 GMT

Take the printer back!!!

if you cant take the printer back, donate it to charity, and go by an HP or any other printer brand besides Canon. Otherwise, buy a bunch of bayer aspirins.

Re: Wireless connection for PIXMA MG3220

emily_bee — Fri, 26 May 2017 23:39:50 GMT

i have a cannon mg3220 printer but when i got it at a garage sale it didnt come with the cd to set up the wireless connection, is there somewhere i can download the instructions or buy the CD rom to do so??