I have a Canonon Pixma 922 that loses connection to the wireless router.

bzduffy — Mon, 04 Jan 2016 22:41:54 GMT

I purchased the Pixma 922 to replace an 800 series printer that was losing connection. At first all was good, but now we can not print from Ipad, Macbook, or PC without turning the printer off and then back on. We are connected wirelessy to an Apple Airport. Solution ideas?

Re: I have a Canonon Pixma 922 that loses connection to the wireless router.

Michael — Wed, 06 Jan 2016 14:11:01 GMT

Hello.

The issue appears to be related to a timeout between the router and the printer.

Try moving the printer closer to the router to see if this will help.

If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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topic Re: I have a Canonon Pixma 922 that loses connection to the wireless router. in Printer Software & Networking

I have a Canonon Pixma 922 that loses connection to the wireless router.

Re: I have a Canonon Pixma 922 that loses connection to the wireless router.