topic Cannot connect mx922 printer to any device via wifi (Mac, iPad, iPhone) in Printer Software & Networking

Cannot connect mx922 printer to any device via wifi (Mac, iPad, iPhone)

Eknapp — Sun, 13 Dec 2015 19:09:14 GMT

Hi, I have had my mx922 for several years now and about a week ago none of my devices (Mac, iPad, iPhone) can locate the airport printer. I've tried setting up the wifi connection again via the printer and while it detects an access point and I see my network id's on the list of wifi connections, when I enter my passcode, I keeps trying to connect with no success???

I have an Airport router and a TP-LINK Archer C7 AC1750 Dual Banew router.

Wifi also works for all current devices.

Re: Cannot connect mx922 printer to any device via wifi (Mac, iPad, iPhone)

Michael — Wed, 16 Dec 2015 14:26:48 GMT

Hello.

The printer and your computer/iOS devices have to be connected to the same router in order to print.

Regarding the connection issue, check to make sure that the correct encryption key or passcode is being entered. It may also be possible that the key is case-sensitive.

If the printer is still not able to connect to your access point, contact your router manufacturer or provider for assistance with the security settings for your network.

This didn't answer your question or issue? Find more help at Contact Us.