topic Do you support wireless printing for the MX860 anymore? For Windows 10? in Printer Software & Networking

Do you support wireless printing for the MX860 anymore? For Windows 10?

EdwardS — Sat, 21 Nov 2015 21:46:04 GMT

There are now a number of unanswered questions from disappointed owners -- concerning the absence of current drivers, the complete inability of the product to maintain any wireless connection, etc. Please advise if we should henceforth regard this as a wired printer only, capable of printing only through USB connections; some straight advice would save a lot of time and maybe even diminish anger.

Re: Do you support wireless printing for the MX860 anymore? For Windows 10?

jrhoffman75 — Sun, 22 Nov 2015 02:37:04 GMT

See this:

https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/windows-10-upgrade/!ut/p/z1/04_Sj9CPykssy0xPLMnMz0vMAfIjo8zifQM9LDw8nQ183AP8LAwcXc0Ng4N9_JxMPE30wwkpiAJKG-AAjgZA_VFgJXATDIIszQ0czVzMPCz9nAzMfM3xK_AMNMVQEOZkAlRg6eJsbOQGsgaqAI8rCnIjDDI90xUBjoH4dA!!/dz/d5/L2dBISEvZ0FBIS9nQSEh/

Re: Do you support wireless printing for the MX860 anymore? For Windows 10?

EdwardS — Sun, 22 Nov 2015 04:47:08 GMT

Thanks for that pointer. I guess I'm not surprised. But I do wonder why it's acceptable to not support the driver by issuing new printers, and why the assistance seems to be in the form of recommending new hardware. And in truth, I was hoping that a Windows 10 driver could have addressed preexisting issues with the WiFi connection dropping that had made wireless connecting difficult well before the Windows upgrade.