topic Re: Issue with MX 922 - not linking to computer in Printer Software & Networking

Issue with MX 922 - not linking to computer

redcapjen — Wed, 04 Nov 2015 21:49:55 GMT

I have an MX 922 that up until yesterday has given me no problems. When I got home from school yesterday, it wouldn't print, the print queue just said 'error printing'. I restarted the printer, I restarted my computer, didn't help. The printer is up to date with it's firmware, and today I tried to re-install the software on my computer. I made it through getting the printer hooked up to the wireless but the software can't detect it on the network, even after troubleshooting. I have windows 7 on my computer.

Re: Issue with MX 922 - not linking to computer

Michael — Fri, 06 Nov 2015 16:42:44 GMT

Hello.

Troubleshooting with our technical support group will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: Issue with MX 922 - not linking to computer

spirestocks — Fri, 10 Mar 2017 15:16:30 GMT

http://community.usa.canon.com/t5/Wireless-Networking/Mx920-Wireless-printing-problem/m-p/35599#M2746