Pixma MG3550 - no IP address

globalistasis — Wed, 04 Nov 2015 18:00:09 GMT

So I am unable to connect (whether via WPS or USB) my new MG3550 printer to my network.

The tool comes up with "cannot detect the printer on the network" and the Netwok Info I get is as follows:

========================================
Network Information
========================================

----------------------------------------
General Info.
----------------------------------------
(01)Date. . . . . . . . . . . . . . . . . : 2015/Nov/04 16:28:43
(02)Model . . . . . . . . . . . . . . . . : Canon MG3500 series Printer
    (03)Printer . . . . . . . . . . . . . : USB Printer
    (05)Scanner . . . . . . . . . . . . . : N/A

----------------------------------------
Application Info.
----------------------------------------
(11)Port Name . . . . . . . . . . . . . . : USB001
(12)BJNP Port Name. . . . . . . . . . . . :
(14)Application Name. . . . . . . . . . . : Canon IJ Driver Installer; Set Printer IP Address(Wireless)
(15)Application Version . . . . . . . . . : 2.4.0.70
(16)Printer . . . . . . . . . . . . . . . : USB Printer

----------------------------------------
NIC Info.
----------------------------------------
(21)Printer . . . . . . . . . . . . . . . : Canon MG3500 series Printer
(22)Firmware Version. . . . . . . . . . . : 1.101

    Wireless LAN
        (23)Wireless LAN Enabled. . . . . : YES
        (24)Standard. . . . . . . . . . . : 802.11n
        (25)MAC Address . . . . . . . . . : D8-49-2F-BE-06-AD

        (26)Network Type. . . . . . . . . : Infrastructure
        (27)SSID. . . . . . . . . . . . . : LOLZER
        (29)Encryption ON . . . . . . . . : YES
        (30)Encryption Type . . . . . . . : AES
        (31)Authentication. . . . . . . . : WPA2-PSK
        (32)Attached Information. . . . . : 13 character Passphrase

        (33)Link Status . . . . . . . . . : Active
        (34)Signal Strength . . . . . . . : 97%
        (35)Link Quality. . . . . . . . . : 100%

      TCP/IP
        (36)Mode. . . . . . . . . . . . . : Auto
        (37)IP Address. . . . . . . . . . : 0.0.0.0
        (38)Subnet Mask . . . . . . . . . : 0.0.0.0
        (39)Default Gateway . . . . . . . : 0.0.0.0

(47)Admin Password ON . . . . . . . . . . : NO
    Printer Access Control
        (48)MAC Address Enable. . . . . . : NO
        (49)IP Address Enable . . . . . . : NO
(50)Device Status . . . . . . . . . . . . : Available
    Printer User Name
        (51)Wireless Name . . . . . . . . :

So apparently the printer IS connected to my Wifi (LOLZER), but is not getting an IP? Has anyone encountered this issue? The WiFi is an Edimax BR-6475ND. Many thanks!

Re: Pixma MG3550 - no IP address

globalistasis — Thu, 05 Nov 2015 11:41:51 GMT

Turns out I had to upgrade the firmware on my Edimax AP, now it's all OK.

Re: Pixma MG3550 - no IP address

Erg0 — Fri, 25 Dec 2015 22:06:24 GMT

I have the same exact problem! I can´t solve it, idk if is the firmware of my hawuei hg532e or is something with the printer... I am afraid of upgrade the firmware of the modem cuz some people on blogs say tht the upgrade went wrong with their modem 😕

topic Re: Pixma MG3550 - no IP address in Printer Software & Networking

Pixma MG3550 - no IP address

Re: Pixma MG3550 - no IP address

Re: Pixma MG3550 - no IP address