topic MG6620 printer not working in Printer Software & Networking

What is WPS access point?

cahalljr — Mon, 02 Nov 2015 13:07:18 GMT

Re: What is WPS access point?

Crista — Mon, 02 Nov 2015 16:42:33 GMT

Hi cahalljr!

The WPS button is not on the printer itself, but on your router (however this is not a feature on all routers). If you do not see a button clearly labeled 'WPS' on your router, there are certainly other ways you can connect the printer wirelessly, but we'll need a little more information!

To ensure the most accurate information is provided, we will need to know the printer model you are using, as well as the version of Windows or Mac in use.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Re: What is WPS access point?

jrhoffman75 — Tue, 01 Dec 2015 19:47:40 GMT

WPS button is associated with router, not printer.

See here: http://community.usa.canon.com/t5/Wireless-Networking/where-is-the-wps-button/m-p/131539#M1585

MG6620 printer not working

judoma — Fri, 07 Jul 2017 16:16:54 GMT

i dont know what my pass phrase was. how do i reset?