topic MG2922 can’t connect to router in Printer Software & Networking

MG2922 can’t connect to router

astronomica — Sun, 27 Sep 2015 23:19:07 GMT

Specs: I have a brand new Pixima MG2922 printer, I’m trying to use it with an iMac running OS X Yosemite, and I have a TP-Link N600 router with 5GHz and 2.4GHz frequencies.

On my printer, the light next to the WiFi-looking button is lit up, which I assume means it's connected to a router since my printer doesn't have a screen (http://goo.gl/twUn6t p27). The problem is, my router has NOT indicated that it has a WPS connection to anything... so if a neighbor accidentally connected to my printer, would that prevent me from being able to connect to it? What can I do to boot them off?

Re: MG2922 can’t connect to router

Patrick — Tue, 29 Sep 2015 12:55:51 GMT

Hi astronomica,

First, let's see if your PIXMA MG2922 is connected to your network:

1. Make sure that your PIXMA MG2922 is turned on.

2. Load a sheet of A4 or Letter-sized plain paper.

3. Press and hold the Stop button until the Alarm lamp flashes 15 times.

4. Release the Stop button.

The machine starts printing the network setting information.

It your PIXMA MG2922 connected to your router? Is it connected to the router with the correct SSID? Does your PIXMA MG2922 have an IP address?

Re: MG2922 can’t connect to router

BH052413 — Fri, 02 Oct 2015 06:38:41 GMT

The blue light being on does not mean that the printer is connected to a router, only that the wireless functinality is enabled. It probably isn't connected to anything.

To set this printer up on a network, you could use your iMAC, but it is much easier to use a mobile device (iOS or Android). Use the link below to access the appropriate walkthrough (using the inkjet/selphy app to set up the printer)

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg2920_white?CMD=MIXED_SEARCH&mName=PIXMA+MG2920+White&mType=PIXMA+MG&pageKeyCode=ekbresults&searchString=cableless&BASIC_SEARCH_CURRENT_TOPIC_ID=4452&BASIC_SEARCH_CURRENT_TOPIC_TYPE=0&RESULTS=RELEVANCE&RELEVANCE_START=1&RELEVANCE_COUNT=25&CONFIGURATION=1011&PARTITION_ID=1&TIMEZONE_OFFSET=null&USERTYPE=1&isSecure=false

Re: MG2922 can’t connect to router

FBB — Fri, 10 Jun 2016 16:51:52 GMT

Hey, 'm having the same problem (I've printed the sheet and it told me it wasn't connected to my router but rather on... itself?! (61162C-MG2900series) is what is written next to SSID) except I'm on a chromebook and those link for the manual are for either mac or window. I am neither and I'm still at a lost of what to do to made the printer connect to my router.

Do you have links for chromebook users?

Re: MG2922 can’t connect to router

Jeanie2922 — Fri, 02 Sep 2016 01:50:37 GMT

Just wondering if you ever got an answer.

Re: MG2922 can’t connect to router

FBB — Fri, 02 Sep 2016 07:18:21 GMT

No. I was finally able to connect my phone to it but I still can't print anything from my chromebook

Re: MG2922 can’t connect to router

kevin619 — Fri, 03 Mar 2017 18:09:29 GMT

i did this test, pressed stop and it flashed 15 times and printed. this is my results

Wireless LAN enabled

connection inactive

Mac Addres f8:0d:60....

SSID: aff7f8

there is a bunch more stuff, but i do not see IP addres even on the list of items except

TCP/IP Version IPv4 and IPv6IPv4 (empty nothing next to it, same with IPv6)

So is it not connected? how do i fix this? I never had a problem before but i did get a new router. so i am assuming that is the problem, it must not been able to detect automatically.

thank you.

Re: MG2922 can’t connect to router

Michael — Fri, 03 Mar 2017 21:21:32 GMT

kevin619,

The printer does not appear to be connected to your network.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the link below for additional assistance.

http://Canon.us/ContactCF