topic Re: ScanGear error 5,145,55 when using Canon Navigator Scanning Software in Printer Software & Networking

ScanGear error 5,145,55 when using Canon Navigator Scanning Software

ksinglewine — Sun, 27 Sep 2015 17:34:12 GMT

I have a Lenovo laptop running windows 7, 64 bit operating system. The laptop is on my local LAN and I am successfully printing to it (wireless). The Canon MP Navigator software is giving me an error message from ScanGear Code:5,145,55, cannot communicate with scanner. I am able to scan (wireless), when I click on the printer icon, but this software doesn't seem to be able to see my wireless printer/scanner. It was working on my old laptop (same model, same operating system).

Re: ScanGear error 5,145,55 when using Canon Navigator Scanning Software

Patrick — Tue, 29 Sep 2015 12:57:23 GMT

Hi ksinglewine,

What Canon product do you own; what is the model name/number?

Re: ScanGear error 5,145,55 when using Canon Navigator Scanning Software

BH052413 — Fri, 02 Oct 2015 06:14:47 GMT

The software may be looking for a USB scanner. Go to the settings of MP Navigator, under the General tab, and confirm that the product name has "(wireless)" at the end. (And while you're there, be sure that the right printer model is listed!)

Re: ScanGear error 5,145,55 when using Canon Navigator Scanning Software

vader — Sat, 18 Mar 2017 16:41:15 GMT

This error message has come up suddenly. I can print but I can not scan. I have a USB connection.

Any advice would be appreciated.