topic Printer Not Responding error when trying to print on my Pixma MX922 in Printer Software & Networking

Printer Not Responding error when trying to print on my Pixma MX922

gnskatie — Thu, 05 Jan 2017 16:00:43 GMT

I was just using my printer last night without an issue and this morning I'm having a problem every time I try and print. I checked the network connection and it appears to still be connected via WiFi. My internet did bounce for about 5 minutes and I'm assuming that caused it to disconnect, but when that's happened before the Printer has always connected back and worked fine. Today, I can't print anything and I work from home so it's a big problem.

What can I do to fix this?

Re: Printer Not Responding error when trying to print on my Pixma MX922

Danny — Thu, 05 Jan 2017 16:36:36 GMT

Hi, gnskatie!

If the "bounce" was hard enough, you may need to get your printer re-established on your network. Click HERE for illustrated step-by-step instructions on how to get your printer reconnected.

If you still need help, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.

Thanks and have a great day!