topic Re: my canon MF227 will not stay connected to my imac computer. Both are on the same network. in Printer Software & Networking

my canon MF227 will not stay connected to my imac computer. Both are on the same network.

miketamberella — Wed, 23 Nov 2016 19:44:28 GMT

I can get the printer to work by resetting them to a new network but after a few minutes of inactivity the computer says it is not connected to the printer. I then have to switch them both on and off the wireless network to resume printing

Re: my canon MF227 will not stay connected to my imac computer. Both are on the same network.

Danny — Wed, 23 Nov 2016 19:51:34 GMT

Hi, miketamberella!

So that the Community can help you better, we will need to know exactly which version of Mac OS X is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 8 AM and 8 PM ET (5 AM to 5 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.

Thanks and have a great day!

Re: my canon MF227 will not stay connected to my imac computer. Both are on the same network.

miketamberella — Wed, 23 Nov 2016 20:03:03 GMT

just upgraded to Sierra but did not work on last OS either