topic Re: After system rebuild, cannot use PIXMA TR4720 printer in Printer Software & Networking

After system rebuild, cannot use PIXMA TR4720 printer

CRogerBlair — Wed, 02 Sep 2026 12:11:10 GMT

Irun Windows 11 Pro on a Dell Inspiron laptop. I had to totally reset my system. When I tried to reinstall my printer (which had been working before the reset), the installation failed. I've tried several times both independently (searching online for the setup) and using the "Canon Print" app from the Microsoft Store; all attempts have failed. There is no message on the printer screen, and only a "not installed" message on the computer. What could be wrong, and how can I fix it? (I hope the solution doesn't involve another system reset.)

Re: After system rebuild, cannot use PIXMA TR4720 printer

DerrickL — Wed, 02 Sep 2026 12:19:54 GMT

Do you have a printer cable? It is easier to fix an issue like this using one than trying a wifi connection. Go here, confirm the site detects Windows 11, choose software and drivers, then download the Master Setup File, and run it, do not connect the printer until prompted to do so.

https://www.usa.canon.com/support/p/pixma-tr4720

Re: After system rebuild, cannot use PIXMA TR4720 printer

CRogerBlair — Wed, 02 Sep 2026 23:12:38 GMT

First, I use a USB cable to connect my printer to my computer, not Wi-Fi.Second, after unplugging and pluggin the printer's power cord and USB cord, and after running the setup program again, I got the thing up and printing. I (think (and hope) I'm in the clear now,t

Re: After system rebuild, cannot use PIXMA TR4720 printer

CRogerBlair — Thu, 10 Sep 2026 11:38:36 GMT

Somehow, the printer got installed--I don't know exactly how. Thank you all for your help.