topic Re: Cannot connect printer on macOS Sierra 10.12!!! :( in Printer Software & Networking

Cannot connect printer on macOS Sierra 10.12!!! :(

kakakaw — Sun, 30 Oct 2016 10:30:01 GMT

Hello, my printer model is G3000. I connected it to my MacBook by wireless connection. After updating the macOS Sierra (10.12), I cannot print things out and something like "cannot connect the printer" always shows up. So I reset the printing system in my macbook and try to set up the printer again. It connected successfully while using USB connection, but the macbook cannot detect the printer when I try to use to wireless LAN connection. Does anyone know how to solve the problem? 😞 Lots of thanks:(

Re: Cannot connect printer on macOS Sierra 10.12!!! :(

bezoar — Sun, 30 Oct 2016 18:51:42 GMT

me too with my power book and MX922

Re: Cannot connect printer on macOS Sierra 10.12!!! :(

Patrick — Tue, 01 Nov 2016 15:54:56 GMT

Hi kakakaw,

Please double check the model of printer that you own.

If you do indeed own the G3000, that model is only sold and supported by Canon Asia. To conact them for further support, please use the following link:

https://www.canon-asia.com/personal/contact?languageCode=EN