topic Re: My Canon Pixma TS3722 offline, can't fix! in Printer Software & Networking

My PIXMA TS3722 offline, can't fix!

Bubbits — Thu, 16 Apr 2026 11:57:37 GMT

My printer is offline and I've tried everything I know to fix this! I had it working before but now I'm stuck...any suggestions?

Re: My Canon Pixma TS3722 offline, can't fix!

Tiffany — Thu, 16 Apr 2026 03:10:26 GMT

Welcome to the forum!

So that the Community can help you better, let us know how are you connecting? Which version of Windows or macOS you are using? What is the exact error message? Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Re: My Canon Pixma TS3722 offline, can't fix!

DerrickL — Thu, 16 Apr 2026 03:10:27 GMT

If you are connected to a pc and lost your connection, turn the printer on and reboot your laptop or pc. If that does not restore you connection answer these questions:

What operating system do you use? If a laptop, do you have a usb/printer cable?

Re: My Canon Pixma TS3722 offline, can't fix!

Bubbits — Thu, 16 Apr 2026 03:28:20 GMT

I have Microsoft windows 10 on my PC

Re: My Canon Pixma TS3722 offline, can't fix!

Bubbits — Thu, 16 Apr 2026 03:29:39 GMT

I have Microsoft Windows 10, and no cable. My printer worked before, when I printed a March Madness bracket....but not now. It sometimes prints blank pages

Re: My PIXMA TS3722 offline, can't fix!

DerrickL — Thu, 16 Apr 2026 14:01:49 GMT

Unless you need wireless, use a printer cable, far, far, less trouble. Many times if a 2.4ghz wireless signal is weak and loses connection even for a few seconds, during a print job the spooler fills up and then the printer just sits there doing nothing or spits out blank pages. I owed a computer tech company for businesses, and I had one fast rule for all my clients (and some were quite large) Never connect a printer wirelessly.

Steps to Clear the Windows 11 Print Spooler

Stop the Print Spooler Service

Open the Services app:
- Press Windows key + R, type services.msc, and hit Enter.
Locate the Print Spooler service in the list.
Right-click on Print Spooler and select Stop.

Delete Files in the Print Spooler Folder

Open File Explorer.
Navigate to the folder:
C:\Windows\System32\spool\PRINTERS
Delete all files in this folder. You may need administrator access to do this.

Restart the Print Spooler Service

Return to the Services app.
Right-click on Print Spooler and select Start.
Leave printer on and restart Windows.