https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-MG3620-offline-I-have-spent-two-days-doing-all-of-the/m-p/592237#M27017 <P>MG 3620&nbsp;&nbsp;</P> <P>Serial No:</P> <P><SPAN>KMPL<FONT color="#FF0000">[xxxxx]</FONT></SPAN></P> <P>Offine.&nbsp; the blue light is on but when I go to&nbsp; print computer says offline.</P> <P><FONT color="#FF0000">[Moderation note: masked serial number]</FONT></P> Wed, 08 Apr 2026 12:26:06 GMT allengrote 2026-04-08T12:26:06Z https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-MG3620-offline-I-have-spent-two-days-doing-all-of-the/m-p/592237#M27017 <P>MG 3620&nbsp;&nbsp;</P> <P>Serial No:</P> <P><SPAN>KMPL<FONT color="#FF0000">[xxxxx]</FONT></SPAN></P> <P>Offine.&nbsp; the blue light is on but when I go to&nbsp; print computer says offline.</P> <P><FONT color="#FF0000">[Moderation note: masked serial number]</FONT></P> Wed, 08 Apr 2026 12:26:06 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-MG3620-offline-I-have-spent-two-days-doing-all-of-the/m-p/592237#M27017 allengrote 2026-04-08T12:26:06Z https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-MG3620-offline-I-have-spent-two-days-doing-all-of-the/m-p/592378#M27020 <P>What operating system are you using, what brand of pc and processor and how do you have your printer connected? do you have a USB/printer cable?&nbsp; My printer is also the pixma mg3620 and it works with no issues so hopefully we can help yours do the same.&nbsp;</P> Thu, 09 Apr 2026 11:42:35 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-MG3620-offline-I-have-spent-two-days-doing-all-of-the/m-p/592378#M27020 DerrickL 2026-04-09T11:42:35Z