topic imageCLASS MF753Cdw II will no longer print, computer lost communication error in Printer Software & Networking

imageCLASS MF753Cdw II will no longer print, computer lost communication error

cgd — Sun, 05 Apr 2026 12:25:12 GMT

I hate this printer. It printed fine on my network for a few months then it stopped printing. I keep getting an error telling me the computer lost communication with the printer. All my print jobs go in the queu and I get a print error. The printer would sometimes say "IP address changed". However, it was the same as it always was.

I have Windows 11 and I downloaded all the proper software.

I read the community posts and nobody from Canon solved this same issue that keeps happening to many people.

Canon needs to release a YouTube video telling us how to solve it.

I uninstalled and reinstalled the printer. Didn't work. I need to be able to print.

Re: imageClass MF753CdwII will no longer print, computer lost communication error

shadowsports — Sat, 04 Apr 2026 08:47:45 GMT

@cgd

***Thank you for starting your own topic.

Why this is important....

For clarity, I'd like to point out that it's not possible for you to mark a post as solved unless it's your own. Also, user environments can vary. The operating system, connection method and other variables are not the same, making it difficult to provide accurate solutions. "One size" doesn't necessarily fit all. 😉

We'd be happy to try to assist you. Let's investigate your challenge more thoroughly.

I noted that you are running Windows 11 from one of your other replies.

For our benefit, please confirm the following.

-Your Windows 11 PC is based on a Intel or AMD processor. It is not based on ARM / Snapdragon?

-Please articulate clearly the steps you took to assign a static IP to your printer?

-Are you running any third party antivirus on your computer?

-What software, drivers, utilities and applications did you install? Be specific. You may use the support portal for your product for reference.

Canon Support for Color imageCLASS MF753Cdw | Canon U.S.A., Inc. https://share.google/jZ4Rz4ZilrvrORH28

Regarding your other comments. Canon has excellent support resources available. There are hundreds of videos, a comprehensive knowledge base, and phone, email and chat support available to you. You also have the benefit of the Canon Community which allows you to interact with other Canon users like yourself.

I look forward to your reply.

Re: imageCLASS MF753Cdw II will no longer print, computer lost communication error

shadowsports — Tue, 07 Apr 2026 11:27:00 GMT

@cgd ,

Haven't heard from you. Have you made any progress?