topic Re: Downloaded drivers don't appear in Downloads folder ( ImageClass MF455DW and ImageClass MF236N) in Printer Software & Networking

Downloaded drivers don't appear in Downloads folder ( ImageClass MF455DW and ImageClass MF236N)

LCC_Kep — Wed, 25 Feb 2026 19:35:18 GMT

I'm trying to install drivers for both an ImageClass MF455DW and ImageClass MF236N printer on a Windows 10 machine. When I click on the button to download these drivers, it progresses and says they have been downloaded. However, they do not appear in my Downloads folder. I have tried using both Edge and Chrome, and have tried on multiple computers. Where can I find these drivers and get them installed? Is there a way I can select where the downloaded drivers should be saved (USB drive for example)?

Re: Downloaded drivers don't appear in Downloads folder ( ImageClass MF455DW and ImageClass MF236N)

shadowsports — Wed, 25 Feb 2026 19:53:34 GMT

Greetings,

You're trying to download them from the Canon support portal right?

I went in ahead and tested downloads for these two devices. No issues. You can specify the save location, another directory, drive, Etc.

Downloads are the default save as directory unless you tell your browser otherwise.

Re: Downloaded drivers don't appear in Downloads folder ( ImageClass MF455DW and ImageClass MF236N)

LCC_Kep — Wed, 25 Feb 2026 19:58:57 GMT

Yeah, I'm getting them directly from Canon's Support page for each printer. I click on the red Download button for the recommended driver package, it downloads then gives me the green Complete! However when I check my downloads folder, nothing is there!

Re: Downloaded drivers don't appear in Downloads folder ( ImageClass MF455DW and ImageClass MF236N)

LCC_Kep — Thu, 26 Feb 2026 15:44:06 GMT

I did not accept the above reply as a solution, and still have the issue as stated.

Re: Downloaded drivers don't appear in Downloads folder ( ImageClass MF455DW and ImageClass MF236N)

shadowsports — Thu, 26 Feb 2026 19:06:40 GMT

Greetings,

I assumed you marked the post as solved since I'm not able to do it.

Bottom line however, something in your environment is affecting your ability to download files properly. Again, I tested myself and had no issues.

Some things that might affect your ability to download files.

Third party software, antivirus or malware applications

If you're operating system is Windows "S mode"

If this is a corporate environment, network controls that prevent third-party downloads

We'd like to be able to help you but whatever it is it's not on Canon's side.