topic Re: PixmaTS9521Ca Cannot scan to computer in Printer Software & Networking

PIXMA TS9521Ca Cannot scan to computer, can't find U Scan app

KFD — Wed, 04 Feb 2026 14:27:46 GMT

I have tried but cannot figure it out. computer says U Scan utility is downloaded but I do not find the U Scan app so I can actually scan something to my windows 11

Re: PixmaTS9521Ca Cannot scan to computer

DerrickL — Wed, 04 Feb 2026 03:05:09 GMT

You downloaded but did you install the program?

Re: PixmaTS9521Ca Cannot scan to computer

KFD — Wed, 04 Feb 2026 03:55:19 GMT

I went into my program files and got it to work. But there is no icon on my home screen.

Re: PixmaTS9521Ca Cannot scan to computer

normadel — Wed, 04 Feb 2026 05:59:27 GMT

If you want an icon for the program (called a Shortcut) on your desktop, you have to put it there. Go to the program in your Programs list in Start Menu. Left-click on it and drag to the desktop.

Re: PIXMA TS9521Ca Cannot scan to computer, can't find U Scan app

jdw123 — Fri, 06 Feb 2026 16:44:35 GMT

Be careful if you have My Image garden and use the "update". It wipes all your contents in MIGarden, Canon tech support claims the images are in files somewhere on your computer and you have to remember where and the names, Iused an "update" from the canon site from Tiwan..............will NEVER do that again, in fact will purchase next printer from HP