topic Re: PIXMA TS6420 can no longer scan using Image Capture on Mac in Printer Software & Networking

PIXMA TS6420 can no longer scan using Image Capture on Mac

doray — Tue, 13 Jan 2026 00:12:06 GMT

My Canon TS6420 no longer shows up in Image Capture on Mac, so I can't scan with it. Image Capture says "No camera or scanner selected."

I can, however, print.

But my wife's Mac can scan to the TS6420! And we're both running macOS 26 (Tahoe).

I've tried re-adding the printer (twice) in System Settings, as well as restarting both the computer and printer.

Can anyone please help?

DerrickL — Tue, 13 Jan 2026 15:52:50 GMT

From Apple Community Support:

doray — Tue, 13 Jan 2026 16:16:27 GMT

Thank you very much for your response! I checked, and there is no option for Open Scanner.