topic Re: Canon MP495 printer in Printer Software & Networking

Canon MP495 printer

hmynsberge — Wed, 07 Sep 2016 01:01:57 GMT

i have a canon mp495 wireless printer we have switched our wireless internet provider and gotten new routers, how do you get the printer to recognize the new router? i have tried many different things and it is not working. neither of us are very techy and need as much help as we can get with this lol

Re: Canon MP495 printer

Jason — Wed, 07 Sep 2016 01:11:28 GMT

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: Canon MP495 printer

hmynsberge — Wed, 07 Sep 2016 01:21:32 GMT

windows 7 operating system

Re: Canon MP495 printer

Patrick — Fri, 09 Sep 2016 11:17:16 GMT

Hi hmynsberge,

To resolve the issue that you are experiencing, please follow the steps provided in this PDF:

http://downloads.canon.com/wireless/router_network_change_MP495_win.pdf