topic SELPHY CP1500 Unable to connect to phone in Printer Software & Networking

SELPHY CP1500 Unable to connect to phone

jehon1104 — Fri, 02 Jan 2026 15:11:48 GMT

Just purchased the printer. Was able to connect and print the first time. When I tried to print again, my phone and printer won't connect. I've tried to use my personal wifi and also direct connection (this is my preferred). But my app says that my printer is not on (it is) and not connecting to wifi (the printer says its connected to the CP wifi).

When I try to connect directly, my phone is initially able to connect to the printer wifi (after I put in the password). When I try to print, my phone will ask to join the wifi and I'll click okay, but it will be unable to join. The app will say that my printer is not on and not connecting to wifi.

Any insight please? This has been such a frustrating process.

Re: Connection Issues with Canon Selphy CP1500

jehon1104 — Fri, 02 Jan 2026 02:06:43 GMT

Now, even when I try to re-set up my printer, the app says it's unable to connect to any form of network.

Re: SELPHY CP1500 Unable to connect to phone

DerrickL — Fri, 02 Jan 2026 15:23:17 GMT

What is your printer model? What is your phone model as well?

Re: SELPHY CP1500 Unable to connect to phone

jehon1104 — Fri, 02 Jan 2026 17:51:07 GMT

SELPHY CP1500 and iphone 15 plus!

Re: SELPHY CP1500 Unable to connect to phone

DerrickL — Sun, 04 Jan 2026 14:04:35 GMT

To connect your printer to your wifi this may help:

https://support.usa.canon.com/kb/s/article/ART180909

Drivers are available here:

https://www.usa.canon.com/support/p/selphy-cp1500