topic Can't download printer drivers from Canon's website in Printer Software & Networking

Can't download printer drivers from Canon's website

jeffdking99 — Tue, 30 Dec 2025 14:54:03 GMT

I've been trying to download drivers from Canon's USA website for three days now. I fnd the drivers I want, then click to download always with the same result - site times out. I've tried multiple browsers, multiple computers, multiple locations (different connectivity), cleared cache, cleared history - basically everyting recommended in the torubleshooting and more. I cannot get the drivers to download. I'm looking for drivers for MX410 and TR8620a.

Re: Can't Download from Canon's website

jeffdking99 — Mon, 29 Dec 2025 20:29:13 GMT

The lik I get redirected to is https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAxMDg0MDA0&cmp=ABR&lang=EN the error I get is

This site can’t be reached pdisp01.c-wss.com took too long to respond. ERR_CONNECTION_TIMED_OUT

pdisp01.c-wss.com took too long to respond.

Try:

Checking the connection
Checking the proxy and the firewall

ERR_CONNECTION_TIMED_OUT

Re: Can't download printer drivers from Canon's website

DerrickL — Thu, 01 Jan 2026 22:07:39 GMT

The mx410 is retired, no driver or content updates available from Canon. You can download the last driver for it here:

https://www.canon.com.au/support/sims-content?pid=72fa98e21d144336995bd0f30d35cc3c&cid=5E38B51305E944D5A0E8FF910EE9A5EA&ctype=dr

The TR8620a driver can be downloaded from here:

https://www.usa.canon.com/support/p/pixma-tr8620a

Re: Can't download printer drivers from Canon's website

shadowsports — Thu, 01 Jan 2026 22:42:26 GMT

@jeffdking99,

I just clicked on the link you provided and had no issues. Installer downloaded without a problem.

Try the links provided by my colleague.