topic Re: Canon TS202 Driver Not Appearing on macOS High Sierra in Printer Software & Networking

Canon TS202 Driver Not Appearing on macOS High Sierra

joseph56mark — Tue, 23 Dec 2025 09:18:57 GMT

I recently purchased a Canon TS202 printer and am having trouble getting it set up on my Mac running macOS High Sierra 10.13.6. I followed Canon’s instructions and downloaded the recommended software package, which installed without any errors. However, I can’t locate the actual printer driver anywhere on my system afterward. I also tried searching Canon’s website for a standalone TS202 driver that I could install manually, but I haven’t been able to find one compatible with High Sierra.

Re: Canon TS202 Driver Not Appearing on macOS High Sierra

jrhoffman75 — Tue, 23 Dec 2025 11:13:18 GMT

@joseph56mark wrote:

I recently purchased a Canon TS202 printer and am having trouble getting it set up on my Mac running macOS High Sierra 10.13.6. I followed Canon’s instructions and downloaded the recommended software package, which installed without any errors. However, I can’t locate the actual printer driver anywhere on my system afterward. I also tried searching Canon’s website for a standalone TS202 driver that I could install manually, but I haven’t been able to find one compatible with High Sierra.

If you installed the driver package did you then add the printer? I don't remember what it was called in HS but now it is called System Settings->Printers & Scanners.

Re: Canon TS202 Driver Not Appearing on macOS High Sierra

Stephen — Tue, 23 Dec 2025 20:29:09 GMT

Hello. If you follow the setup, you shouldn't have to find anything. You can re-run it and it should work just fine, otherwise, support can help at 800-OK-CANON (800-652-2666) during normal business hours.

Here's the setup flow (go here from wherever you want to install the printer): https://ij.start.canon/ts202

Re: Canon TS202 Driver Not Appearing on macOS High Sierra

Marinb7777 — Tue, 23 Dec 2025 19:00:09 GMT

Yes, that link only takes you to the Canon homepage. There are no drivers there.

Re: Canon TS202 Driver Not Appearing on macOS High Sierra

Marinb7777 — Tue, 23 Dec 2025 19:07:17 GMT

Having the same exact problem. It's called System Preferences on High Sierra. You can add the printer, then it asks for a driver, which doesn't show up on the list.

Re: Canon TS202 Driver Not Appearing on macOS High Sierra

Marinb7777 — Tue, 23 Dec 2025 19:16:08 GMT

Haveing the same problem. I messed with mine for 4 hours yesterday. I'm just going to return it. They shouldn't list this printer as compatible with High Sierra if they can't bother to provide drivers.

Re: Canon TS202 Driver Not Appearing on macOS High Sierra

Stephen — Tue, 23 Dec 2025 19:19:15 GMT

That was my mistake, sorry about that - I've corrected the link.

Re: Canon TS202 Driver Not Appearing on macOS High Sierra

Marinb7777 — Tue, 23 Dec 2025 19:41:29 GMT

nope. it still just takes you to https://www.usa.canon.com/

Re: Canon TS202 Driver Not Appearing on macOS High Sierra

Marinb7777 — Tue, 23 Dec 2025 19:58:52 GMT

Tech support suggested I return the printer and purchase an MG3620 instead. Apparently the download software for the TS202 does not includes drivers, and tech support was unable to locate any standalone drivers that could be downloaded.

Re: Canon TS202 Driver Not Appearing on macOS High Sierra

Stephen — Tue, 23 Dec 2025 20:34:59 GMT

oh my god, i'm such an idiot - I edited the text of the link, but not the actual link. 😔

What are you trying to do? This printer is a basic, simple printer that you PLUG INTO YOUR COMPUTER BY USB and print. That's it. No bells. No whistles. Plug it in. Print.

Re: Canon TS202 Driver Not Appearing on macOS High Sierra

Marinb7777 — Tue, 23 Dec 2025 21:01:49 GMT

So are you calling me such an idiot? You cannot PLUG INTO YOUR COMPUTER BY USB and print. If that worked, I think me and the OP would have done that. The computer is asking for drivers.