topic PIXMA TS5160 Unable to connect via smartphone or Wi-Fi in Printer Software & Networking

PIXMA TS5160 Unable to connect via smartphone or Wi-Fi

Misundastood — Tue, 02 Dec 2025 14:34:02 GMT

I have been trying to update the LAN settings on my printer for a couple of weeks now. I am unable to connect via smart phone or Wifi and I’m ready to fix it with a long handled sledge hammer!

I have been unable to comment or reply to posts in your forums because I wasn’t registered and it then needed to validate my email (that took forever to arrive in my spam folder).

I have followed your instructions, I have followed similar thread advice and I’m done!!! Your product and your assistance site are awful to navigate, your app is useless! Canon TS5160 is a **bleep**ing paperweight!!!!

Re: TS5160 - network error

Stephen — Sun, 30 Nov 2025 13:30:51 GMT

Welcome to the Canon Community, and thank you for your post!

This forum is hosted and moderated by Canon USA, and we can only provide support for products that were made for and sold in the United States.

Your product is not sold or supported by Canon USA.

If you live outside the U.S., please click here to find support in your country or region.

You’re always welcome to talk about Canon products from anywhere in the world, but please know that Canon USA cannot offer direct support for international models.

Re: TS5160 - network error

Misundastood — Wed, 03 Dec 2025 00:37:25 GMT

Finding support for a basic home printer for someone outside of the USA is near impossible! I will NEVER recommend a canon to anyone, your support is the worst!

I honestly cannot believe connecting my printer to my home network can be this difficult! I will NOT spend any more of my time on chasing a product that cares naught about their non American clientele.