topic PIXMA TR8620 driver download not supported by computer with ARM processor in Printer Software & Networking

PIXMA TR8620 driver download not supported by computer with ARM processor

KReno — Tue, 18 Nov 2025 16:47:10 GMT

I have a tr8620 pixma Canon printer I have been using. All of a sudden it stopped connecting to my samsung galaxy computer with windows 11. It is an ARM processor. When I uninstalled the printer to reinstall to fix as directed, I get the message that the driver download is not supported by the computer. Help

Re: tr8620 driver download issue

DerrickL — Sat, 15 Nov 2025 14:13:02 GMT

Did you download from here?

https://support.usa.canon.com/kb/s/article/ART180651

Also when you may need to suspend your anti-virus program in order to install this software.

And your pc may be in S-mode which will also stop any install except for programs from the Microsoft store. (I doubt that this is the issue however)

Re: tr8620 driver download issue

KReno — Sat, 15 Nov 2025 16:31:51 GMT

I downloaded from the Canon official site.