Can't print from Pro Print & Layout, no problems from Lightroom and Photoshop

rcurran — Tue, 04 Nov 2025 16:24:50 GMT

I am using a Canon Pro-300 printer with an IMac using Sequoia 15.6.1 OS. I had used Professional Print and Layout regularly until last week when it suddenly crashed. It comes up with a message, "Error-Please check the printer's operation panel or remote UI". The printer just says, "Ready to print". I have the option to display the Remote UI Panel. When I click on that, I get a message, "The site can't be reached". I updated the driver software and the printer firmware is up to date. I deleted the Professional Print and Layout app and went to the Canon site and downloaded and installed the new version. I shut off both my IMac and the printer and unplugged both. I have tried printing different photos and still get the same message. I can print with Lightroom and Photoshop with no problem. I believe I get more accurate colors with Professional Print and Layout, hence this post. Thanks for any help.

Re: Can't print from Pro Print & Layout, no problems from Lightroom and Photoshop

rcurran — Thu, 06 Nov 2025 17:01:25 GMT

Thanks for the help. How do I reverify the printer's IP address is correctly configured for PPL?

topic Re: Can't print from Pro Print & Layout, no problems from Lightroom and Photoshop in Printer Software & Networking

Can't print from Pro Print & Layout, no problems from Lightroom and Photoshop

Re: Can't print from Pro Print & Layout, no problems from Lightroom and Photoshop