topic Re: Universal Print PIN Compatibility in Printer Software & Networking

Universal Print PIN Compatibility

V1k1 — Thu, 30 Oct 2025 11:33:11 GMT

On Microsoft's Universal print compatible device page, it shows printers that can be directly connected to Azure Universal print. I have noticed that the canon printers are not PIN compatible, meaning that you cannot set up PIN based secure release on azure for them. Despite this I know that Canon has its own secure print settings for printers.

If I set up secure print on a canon printer, connect it to universal print, and access it using universal print will Canon's secure print setting work?

The following is Microsoft's Universal print compatible device page:

https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-printer-list

Re: Universal Print PIN Compatibility

Danny — Thu, 30 Oct 2025 12:49:13 GMT

Thanks for joining the conversation, V1k1!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Universal Print PIN Compatibility

V1k1 — Mon, 03 Nov 2025 11:58:00 GMT

This question is for the COLOR IMAGECLASS X LBP1538C model

Re: Universal Print PIN Compatibility

teaguepicht — Mon, 01 Dec 2025 17:38:04 GMT

I also have a Canon imageFORCE C5140 that is not PIN compatible when connected to Microsoft Universal Print.

Re: Universal Print PIN Compatibility

david_phoenix — Thu, 05 Mar 2026 15:17:07 GMT

Hello,
Any update on this?
We have quite a few imageRUNNER DX 47935KG and DX 617. We were able to set them all with Universal Print, however, the PIN does not work.

Thank you

Re: Universal Print PIN Compatibility

DerrickL — Thu, 05 Mar 2026 17:16:55 GMT

Canon Printers and Universal Print PIN Compatibility

Overview of Universal Print Compatibility

Universal Print is a Microsoft service that allows users to print documents via the cloud. Certain Canon printers are compatible with this service, but not all models support the PIN feature required for secure printing.

Canon Printer Models with PIN Compatibility

The following Canon printer models are confirmed to have Universal Print PIN compatibility:

Brand	Printer Model	PIN Compatibility	US Gov Cloud Level
Canon	imageRUNNER ADVANCE DX Series	Yes	GCC
Canon	imageRUNNER ADVANCE III Series	Yes	GCC

Canon Printer Models without PIN Compatibility

Many Canon printers do not support the PIN feature for Universal Print. Here are some examples:

Brand	Printer Model	PIN Compatibility	US Gov Cloud Level
Canon	C1533iF II	No	GCC
Canon	imagePRESS C165	No	GCC
Canon	imageRUNNER 2224	No	GCC
Canon	imageRUNNER ADVANCE 4525	No	GCC

Conclusion

When selecting a Canon printer for Universal Print, ensure to check if the specific model supports PIN functionality, especially if secure printing is a requirement for your organization.

To set up a universal PIN for the Canon imageRUNNER DX 47935KG and DX 617, access the management settings on the device, navigate to user management, and change the System Manager ID and PIN as needed. Ensure to remember the new PIN for future access.

Re: Universal Print PIN Compatibility

Mack023 — Sat, 07 Mar 2026 11:10:44 GMT

It’s definitely frustrating when two 'security' features like Universal Print and PIN-based printing don't play nice together out of the box. Thanks for explaining the compatibility limits - it saves a lot of time troubleshooting a setup that just isn't supported yet.