topic Re: SCAN not working in Printer Software & Networking https://community.usa.canon.com/t5/Printer-Software-Networking/SCAN-not-available-in-My-Image-Garden/m-p/570498#M25330 <P>Thanks for joining the conversation, dawnblankenship!<BR /><BR />So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA MG2500 series.&nbsp; The model number should appear on the top of the printer just above the on/off button. That, and any other details you'd like to give will help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, <A href="https://support.usa.canon.com/kb/index?page=home" target="_blank" rel="noopener">click HERE search our knowledge base</A> or find <A href="http://canon.us/SupportCF" target="_blank" rel="noopener">additional support options HERE</A>.<BR /><BR />Thanks and have a great day!</P> Tue, 07 Oct 2025 14:34:08 GMT Danny 2025-10-07T14:34:08Z SCAN not available in My Image Garden https://community.usa.canon.com/t5/Printer-Software-Networking/SCAN-not-available-in-My-Image-Garden/m-p/570398#M25329 <P>Have a PIXMA MG2500.&nbsp;image garden guide menu not highlighting SCAN</P> Tue, 07 Oct 2025 14:34:51 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/SCAN-not-available-in-My-Image-Garden/m-p/570398#M25329 dawnblankenship 2025-10-07T14:34:51Z Re: SCAN not working https://community.usa.canon.com/t5/Printer-Software-Networking/SCAN-not-available-in-My-Image-Garden/m-p/570498#M25330 <P>Thanks for joining the conversation, dawnblankenship!<BR /><BR />So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA MG2500 series.&nbsp; The model number should appear on the top of the printer just above the on/off button. That, and any other details you'd like to give will help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, <A href="https://support.usa.canon.com/kb/index?page=home" target="_blank" rel="noopener">click HERE search our knowledge base</A> or find <A href="http://canon.us/SupportCF" target="_blank" rel="noopener">additional support options HERE</A>.<BR /><BR />Thanks and have a great day!</P> Tue, 07 Oct 2025 14:34:08 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/SCAN-not-available-in-My-Image-Garden/m-p/570498#M25330 Danny 2025-10-07T14:34:08Z