topic Re: How do I Scan using a Canon mx922 Printer and a MacBook Pro computer in Printer Software & Networking

How do I Scan using a Canon mx922 Printer and a MacBook Pro computer

LloydJones — Sun, 21 Aug 2016 01:03:08 GMT

Re: How do I Scan using a Canon mx922 Printer and a MacBook Pro computer

Jason — Sun, 21 Aug 2016 01:12:30 GMT

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know the version of Mac you are running (ex. 10.9, 10.10) and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: How do I Scan using a Canon mx922 Printer and a MacBook Pro computer

LloydJones — Sun, 21 Aug 2016 01:17:29 GMT

I am using OSX ElCapitan Version 10.11.6

Re: How do I Scan using a Canon mx922 Printer and a MacBook Pro computer

LloydJones — Sun, 21 Aug 2016 01:18:29 GMT

Printer is set up using WiFi

Re: How do I Scan using a Canon mx922 Printer and a MacBook Pro computer

jrhoffman75 — Sun, 21 Aug 2016 14:56:36 GMT

Do you have the Scan Utility installed?