topic Pixma Pro 100 series "Printer drive has not been installed" issue on windows 11 laptop in Printer Software & Networking

Pixma Pro 100 series "Printer drive has not been installed" issue on windows 11 laptop

RudyO1 — Tue, 16 Sep 2025 17:57:11 GMT

Hello, I can't seem to install the driver I got from this website. When I add my printer in Printer and Scanners it shows up with "Driver is unavailable". When I attempt to install the driver either SETUP/SETUP64 it does not finish installing and shows "Installation Incomplete" and "Printer Driver has not been installed". Does this have anything to do with having a "ARM based processor"?

Thanks for any help you can provide.

Re: Pixma Pro 100 series "Printer drive has not been installed" issue on windows 11 laptop

jrhoffman75 — Tue, 16 Sep 2025 19:27:15 GMT

@RudyO1 wrote:

Hello, I can't seem to install the driver I got from this website. When I add my printer in Printer and Scanners it shows up with "Driver is unavailable". When I attempt to install the driver either SETUP/SETUP64 it does not finish installing and shows "Installation Incomplete" and "Printer Driver has not been installed". Does this have anything to do with having a "ARM based processor"?

Thanks for any help you can provide.

It most likely does. You could give Canon support a call at 1-800-OK-CANON to be sure.