topic Re: PIXMA MG5220 won't connect to new network Tmobile modem TMO-G4AR in Printer Software & Networking

PIXMA MG5220 won't connect to new network Tmobile modem TMO-G4AR

gls0033 — Sun, 21 Sep 2025 18:37:59 GMT

Put in a new network. The printer won't connect to the access point. Have reset the LAN settings. Also tried both 5 and 2.4 network. The issues seems to be that it will never ask for a password. The access points show up. I even tried entering the access point manually. Is there anything I can do to get the printer to ask for the password?

Re: PIXMA MG5220 won't connect to new network Tmobile modem TMO-G4AR

cabina1854 — Mon, 22 Sep 2025 09:02:39 GMT

Hello!

The printer is likely not asking for a password because its software doesn't recognize the security protocol of your new network, such as WPA3. The solution is to log in to your router's settings and change the security mode to a more compatible and common standard like WPA2-PSK (AES). After saving the changes, the printer should be able to recognize the network's security type and prompt you for the password, allowing it to connect.

Re: PIXMA MG5220 won't connect to new network Tmobile modem TMO-G4AR

gls0033 — Mon, 22 Sep 2025 15:57:02 GMT

Thanks so much! That fixed the issue!