PIXMA MG7100 printer is not seen by my Network

jdp1 — Sat, 13 Aug 2016 21:25:10 GMT

It worked fine for the year I've had it. It worked great yesterday when I was scanning.

Suddenly today I turned it on and I cannot print because the printer does not recognize either of my computers (Windows 7 and VISTA).

My other devices connect to the internet fine so it is not the router (Linksys Smart WiFi).

Went through set up and held the WPS button on the router and still got an error.

Unplugged the printer and plugged it back in and started it, still nothing.

Went to Enable Bonjour and it was enabled.

Used the CD to set up and clicked the network button to search for the printer. Never found the printer.

Is the printer's WiFi broken?

Re: PIXMA MG7100 printer is not seen by my Network

Michael — Mon, 15 Aug 2016 18:48:08 GMT

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

topic Re: PIXMA MG7100 printer is not seen by my Network in Printer Software & Networking

PIXMA MG7100 printer is not seen by my Network

Re: PIXMA MG7100 printer is not seen by my Network