topic Canon Application Library -- Scan to Preset Destination -- Add new button -- always inactive -- why? in Printer Software & Networking https://community.usa.canon.com/t5/Printer-Software-Networking/Canon-Application-Library-Scan-to-Preset-Destination-Add-new/m-p/567869#M25174 <P><SPAN>we are continuously experiencing the same problem with both of different models of recently purchased multi-function devices -&nbsp;MF443 (with serial # 2TGxxxx5) and MF453 (with serial #&nbsp; 4RHxxxx4) -- as it is shown on the attached screenshot: we can't add the preset destination to the application library as required here, as the button&nbsp;so-called "Add new button" is always inactive. What can be done?</SPAN></P> <P>&nbsp;</P> <P><FONT color="#FF0000"><SPAN>[Masked Serial Numbers]</SPAN></FONT></P> <P><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ScanToPresetDest_bug.jpg" style="width: 999px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/70018iBA12B6510A8AC13B/image-size/large?v=v2&amp;px=999" role="button" title="ScanToPresetDest_bug.jpg" alt="ScanToPresetDest_bug.jpg" /></span></P> Thu, 11 Sep 2025 18:21:51 GMT likbez 2025-09-11T18:21:51Z Canon Application Library -- Scan to Preset Destination -- Add new button -- always inactive -- why? https://community.usa.canon.com/t5/Printer-Software-Networking/Canon-Application-Library-Scan-to-Preset-Destination-Add-new/m-p/567869#M25174 <P><SPAN>we are continuously experiencing the same problem with both of different models of recently purchased multi-function devices -&nbsp;MF443 (with serial # 2TGxxxx5) and MF453 (with serial #&nbsp; 4RHxxxx4) -- as it is shown on the attached screenshot: we can't add the preset destination to the application library as required here, as the button&nbsp;so-called "Add new button" is always inactive. What can be done?</SPAN></P> <P>&nbsp;</P> <P><FONT color="#FF0000"><SPAN>[Masked Serial Numbers]</SPAN></FONT></P> <P><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ScanToPresetDest_bug.jpg" style="width: 999px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/70018iBA12B6510A8AC13B/image-size/large?v=v2&amp;px=999" role="button" title="ScanToPresetDest_bug.jpg" alt="ScanToPresetDest_bug.jpg" /></span></P> Thu, 11 Sep 2025 18:21:51 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Canon-Application-Library-Scan-to-Preset-Destination-Add-new/m-p/567869#M25174 likbez 2025-09-11T18:21:51Z