topic connect a MG2900 printer to a new router? in Printer Software & Networking

connect a MG2900 printer to a new router?

cookemc — Fri, 12 Aug 2016 01:57:37 GMT

I am having trouble trying to connect my MG2900 printer to a new router? please help.

Thanks,

Re: connect a MG2900 printer to a new router?

Jason — Fri, 12 Aug 2016 02:24:14 GMT

Hi, cookemc!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: connect a MG2900 printer to a new router?

cookemc — Fri, 12 Aug 2016 02:38:06 GMT

I have an windows 10 computer.

Re: connect a MG2900 printer to a new router?

Michael — Sat, 13 Aug 2016 16:38:00 GMT

Hello.

To reinstall the printer, visit www.canon.com/ijsetup and follow the prompts to connect the unit to your network.

If you experience any difficulties with the setup, find more help at Contact Us.

Re: connect a MG2900 printer to a new router?

cookemc — Sun, 14 Aug 2016 03:30:52 GMT

Hello,

I dont need to reinstall my printer my computer knows its there. but my printer is not connecting to my new router well. I thought I had it connected but then it started messing up again.

Re: connect a MG2900 printer to a new router?

Ramona — Mon, 15 Aug 2016 07:22:01 GMT

Hi cookemc,

To connect the printer to your network after a router or network change, you follow the same procedure as for a
first time install. A step-by-step walk through of the wireless setup is built into the installation routine of the software for the printer. There is also a wireless help guide that can assist you with reinstalling the printer; to view the guide, please click here.

Should you experience difficulty connecting the printer to your new router after reinstalling the printer, we ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) for further assistance. A Canon technical support representative will be happy to help. There is no charge for this call.