topic Re: error message Code:9,244,3 in Printer Software & Networking

Can't scan since upgrading to Windows 10: error message Code:9,244,3

JIS — Tue, 26 Aug 2025 18:58:50 GMT

I cannot scan since downloading Windows 10. It says: You don't have the required privileges to access the specified folder Code 9,244,3

Re: error message Code:9,244,3

tlkaui — Tue, 18 Aug 2015 23:52:37 GMT

I posted about this a few days ago & no response yet. 😞

Re: error message Code:9,244,3

Jeffrey999 — Wed, 19 Aug 2015 10:25:51 GMT

I also have win 10 and have exactly the same problem. I originally had win 8.1 and there was no problem, since upgrading I regularly get the message "you dont have rights to access" and I am the Administrator. I think its a Microsoft problem, but Canon should give some advice.

Re: error message Code:9,244,3

ozexpat — Sat, 22 Aug 2015 10:47:11 GMT

I have found a solution to this, i think. In your scanner settings, change the destination folder of your scans - where they are being scanned to & where you save them to. I t has worked for me. I hope it works for you. Please respond if it does. from ozexpat

Re: error message Code:9,244,3

JIS — Sat, 22 Aug 2015 11:21:09 GMT

Thank you. I can now scan again! Now just have to see if Icloud will work if I reinstall it! I didn't realise Windows 10 would be so difficult.

Re: error message Code:9,244,3

tlkaui — Sat, 22 Aug 2015 19:13:17 GMT

Thank you so much! Yes, it worked!

Re: error message Code:9,244,3

Jeffrey9991 — Sun, 23 Aug 2015 10:06:55 GMT

Yes that does work, thank you. However I realise that upgrading to windows 10 has made many (maybe all) my files read-only - new files are not read only- and the folders made before upgrading may be locked. So what I have done is open Documents in file explorer or explorer2 select a folder go to properties got to security and change permissions for Home Users and anybody else who needs to save files - I gave full comtrol on many folders in Documents. THis solved y problem for the printer, scanner and saving files in word. I have no idea why Microsoft did this.

Re: error message Code:9,244,3

DDB — Tue, 01 Sep 2015 08:36:25 GMT

didn't work for me. does canon or microsoft eventually fix problems posted here?

Re: error message Code:9,244,3

RobinTH — Wed, 02 Sep 2015 14:44:52 GMT

Worked for me too - changed file location to Google Drive. Thanks a lot. One of several issues caused by Windows 10 denying access to files. This affects lots of people and Microsoft seem to have no interest in fixing the problem. One guy was told he would need to pay for help if he wanted to fix it! So much for reliable software...

Re: error message Code:9,244,3

pws442 — Sat, 05 Sep 2015 19:28:17 GMT

W10 still shows the folders as read only, but will let me scan into them. Quite odd. Any folder I create is Read-only, but I can create files. Tried to apply to C:, and is successful except for certain system folders and files.

Re: error message Code:9,244,3

mamuys — Tue, 13 Oct 2015 16:27:16 GMT

How do I change the scanner settings?

Re: error message Code:9,244,3

adrianb — Mon, 19 Oct 2015 21:35:23 GMT

It worked for me. Thanks a lot!!! I went then in via Windows Explorer and change security settings for all my folders. I could then "send" scanned files/photos to any folder I wanted to....

Wishing you the best

Re: error message Code:9,244,3

jaalmonte — Fri, 20 Nov 2015 13:54:56 GMT

and which select destination folder?

Re: error message Code:9,244,3

rickahyatt — Sat, 19 Mar 2016 18:07:24 GMT

I just say "Windows 10" out loud and my computer shakes in fear, then freezes up

Re: error message Code:9,244,3

rickahyatt — Sat, 19 Mar 2016 18:19:46 GMT

What Microsoft is doing by this is to force you to use Explorer - and Bing

@DDB wrote:
didn't work for me. does canon or microsoft eventually fix problems posted here?

Re: error message Code:9,244,3

Jeffrey9991 — Sat, 19 Mar 2016 18:46:22 GMT

Neither canon nor Microsoft read these. We have to work out the answers ourselves

Re: error message Code:9,244,3

rickahyatt — Sat, 19 Mar 2016 19:01:20 GMT

That's called support. Jockstrap support.

Re: error message Code:9,244,3

worr — Thu, 05 May 2016 23:38:45 GMT

Did not work for me either.

Re: error message Code:9,244,3

willishj — Wed, 18 Jan 2017 19:42:30 GMT

I have just purchased a Canon LiDE 220 scanner which is completely and utterly USELESS because it keeps crashing with the message "Permission denied; error 9,244,3". I am using Windows 10. Can someone please solve this problem?

Re: error message Code:9,244,3

JayMeininger — Tue, 07 Feb 2017 21:55:13 GMT

I ran app as administrator and that worked for me.