I have Macbook pro and Apple Mac, plus Canon 5300. Scanner issues

Maurice — Tue, 26 Jul 2016 16:03:47 GMT

I have Macbook pro and Apple Mac, plus Canon 5300. I have tried to connect both computers to Pixma 5300 via wifi, but cannot get both computers set at the same time - wifi drops then when I identify the printer over wifi the scanner software does not load so I cannot operate scanner from MacBook Pro and Apple Mac.

I tried linking MacBook Pro via LAN connection which worked but then cut off the Apple Mac. Am I missing something here?

Re: I have Macbook pro and Apple Mac, plus Canon 5300. Scanner issues

Michael — Thu, 28 Jul 2016 13:19:32 GMT

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

topic I have Macbook pro and Apple Mac, plus Canon 5300. Scanner issues in Printer Software & Networking

I have Macbook pro and Apple Mac, plus Canon 5300. Scanner issues

Re: I have Macbook pro and Apple Mac, plus Canon 5300. Scanner issues