topic Re: PRO 300 PPL v1.3.0 unexpectedly quitting in Printer Software & Networking

PRO 300 PPL v1.3.0 unexpectedly quitting

tpyt1121 — Fri, 08 Aug 2025 18:20:05 GMT

Mac Mini M1 on Sequoia 15.5

My PPL v1.3.0 software is quitting unexpectedly. I just had three pieces of paper loaded, all settings matched PPL and Pro300. I printed one and worked perfectly. I simply changed the image and got the "Quit unexpectedly" error. This has happened many time before, but that was for a single print and I didn't have everything matched up properly. This time I just changed the image and got the error. I have at least figured out that to resolve this I have to restart the computer. Not an ideal solution at all. If you have any thoughts on a fix, please let me know. I would be grateful. Thank you.

Terry

Re: PRO 300 PPL v1.3.0 unexpectedly quitting

ArthurJ — Fri, 15 Aug 2025 19:11:41 GMT

Hi,

Based on this type of issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you

Re: PRO 300 PPL v1.3.0 unexpectedly quitting

tpyt1121 — Fri, 15 Aug 2025 23:37:21 GMT

Thanks, ArthurJ. I seem to have resolved it by downloading and installing the latest version of PPL. For the time being anyway. I'll know the next time I have a few print jobs. Thanks for responding.

terry1121