topic Re: Configuring "Name and Scan" on MF643Cdw in Printer Software & Networking

Configuring "Name and Scan" on imageCLASS MF643Cdw

Kerokero — Thu, 31 Jul 2025 14:21:42 GMT

Hiya,

I am trying to configure the "Name and Scan" in the application Library using the Remote UI however, when I try to set the destination, it is greyed out and will not let me set anything. I have tried pressing "select from Address Book" but it won't let me select anything. Can anyone help me at all?

Re: Configuring "Name and Scan" on MF643Cdw

Hector — Thu, 08 Jul 2021 21:37:16 GMT

Hello KeroKero,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

What version of the Mac or Windows operating system are you using on your computer?
Where are you trying to send the scan to? Is it a save location on the computer, an email address, or is it a network drive?

For a more immediate response, feel free to contact support at 1-800-652-2666. Our agents would be happy to help.

Re: Configuring "Name and Scan" on MF643Cdw

john_j — Thu, 31 Jul 2025 13:29:50 GMT

Hi,

four years later - and I have the same problem on my brandnew MF754Cdw using the "Name and Scan" App 0210.

I hope, there is a solution!?!

Best regards, Heiko