topic Re: Wireless scanning in Printer Software & Networking

Wireless scanning

Shearjoy143 — Tue, 19 Jul 2016 13:05:29 GMT

I can wireless lyndsy send docs to my canon mx452 to print, but when I try to scan something to send to my laptop, it tells me pc not connected. It tells me to press wps button... I'm not a techie and cqnt get this figured out... I know I was able to do it before, but now I can't for some reason...

Re: Wireless scanning

Danny — Tue, 19 Jul 2016 13:20:18 GMT

Hi, Shearjoy143!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer (such as Windows or Mac OS X, and which version thereof), and whether your printer talks to your computer via Wi-Fi or USB. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: Wireless scanning

Shearjoy143 — Tue, 19 Jul 2016 13:30:08 GMT

It's windows 10, and they are wifi connected. I have no trouble sending documents to the printer from my laptop, but when I hit scan, it says no pc connected.

Re: Wireless scanning

jrhoffman75 — Wed, 20 Jul 2016 22:42:30 GMT

Ylu should scan from your PC using the IJ Scan Tool.