topic Re: MX472 Not Connecting To WIFI in Printer Software & Networking

MX472 Not Connecting To WIFI

TheZone78 — Thu, 19 Sep 2019 03:02:11 GMT

I just changed internet providers and I cannot get my printer to connect. It fails to locate an access point and when I try to connect it manually to the network name it also fails to connect. I printed my configuration for you and I require your assistance. Not sure what else to try.

Thank you!

Re: MX472 Not Connecting To WIFI

Patrick — Fri, 20 Sep 2019 17:43:41 GMT

Hi TheZone78,

Because there are many reasons why this could occur, it is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Re: MX472 Not Connecting To WIFI

TheZone78 — Sun, 22 Sep 2019 22:01:25 GMT

I did. The reason I couldn't connect was the WPS was disabled in my new modem. New provider told me it was by default unavailable and I found the way to enable it under the 2.4 Ghz tab in the modem and not the WPS tab. Printer works fine now.

Re: MX472 Not Connecting To WIFI

wzolides — Fri, 07 Aug 2020 14:49:47 GMT

I have the same issue. The link you provided is no good since the Canon site is being revamped. Can someone here assist?