topic Re: cannot communicate with PIXMA TR8620a in Printer Software & Networking

Computer cannot communicate with PIXMA TR8620a

Lesita45 — Sat, 14 Jun 2025 13:07:58 GMT

This happened with my last printer. After a few years of use it suddenly decided it couldn't find the printer. I've tried to find a solution and vaguely recall that that was the death knell before. Any hope now?

It's a TR8620a

Re: cannot communicate with PIXMA TR8620a

Danny — Sat, 14 Jun 2025 12:14:26 GMT

Thanks for joining the conversation, Lesita45!

So that the Community can help you better, we need to know what "it" is. Is your printer having trouble talking to a computer, a phone, a tablet, a wireless router, or something else? That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: cannot communicate with PIXMA TR8620a

Lesita45 — Sat, 14 Jun 2025 13:03:57 GMT

"It" is computer. I changed nothing but suddenly the two couldn't communicate.

Re: cannot communicate with PIXMA TR8620a

Danny — Sat, 14 Jun 2025 13:07:45 GMT

Thanks! Is that computer running Windows or macOS? And do the printer and computer talk to each other via USB or Wi-Fi?

Re: cannot communicate with PIXMA TR8620a

Lesita45 — Sat, 14 Jun 2025 14:01:47 GMT

Mac OS, Wi-Fi