Canon Account Manager Not Displaying Job List

MMUps — Sat, 31 May 2025 00:51:58 GMT

Software: Canon Accounting Manager 1.6.5
Hardware: Canon imagePROGRAF GP-4600S
Issue:

Starting Accounting Manager for the first time.
Added new printer and proceeded to Adv. Settings to ensure that "Run Scheduled Job Log Acquisition" is on and "Authentication Password" is entered correctly
Printer is added to "Job Cost Displayed" list.
Confirmed that "Job History Sending" is "ON" on the printer.

NONE of the existing Jobs are listed. No info is displayed at all. Attempted to print a brand new Job and still nothing is listed.

Notes:
There are at least 10 previous jobs that I confirmed on the printer Job List. If I go to Accounting Manager and right click to select "Ink and Paper Consumed", it does show all the material used up to this point.

Re: Canon Account Manager Not Displaying Job List

Sonya1 — Fri, 06 Jun 2025 16:57:19 GMT

Hi MMUps,

Please ensure you have entered the costs off ink and paper in the accounting manager (click HERE for the steps). If you have entered the costs, then I suggested you delete the printer, add the printer back then restart the printer and computer. Once you have restarted, select the Cost Tabulation button (see below) to see your results. I hope this is helpful.

topic Re: Canon Account Manager Not Displaying Job List in Printer Software & Networking

Canon Account Manager Not Displaying Job List

Re: Canon Account Manager Not Displaying Job List