topic Re: PIXMA 7520 scanning function will not work in Windows 11 in Printer Software & Networking

PIXMA MG7520 scanning function will not work in Windows 11

lynnsikoraweiss — Tue, 27 May 2025 19:47:18 GMT

I have tried installing all the drivers for Windows 11 on my laptop fro PIXMA 7520 from the Canon website, and that doesn't work. Based on other conversations, I also tried installing the Windows 10 drivers on my Windows 11 machine, through Image Garden, and that worked, except the Scan function on there is greyed out and can't be used. Is it time to give up? I am using the Windows Scan, but I cannot do a multi-page document in it. Thanks ahead of time!

Re: PIXMA 7520 scanning function will not work in Windows 11

Danny — Tue, 20 May 2025 15:24:05 GMT

Thanks for joining the conversation, lynnsikoraweiss!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. We have two different models with the number 7520 in their name, so please let us know whether you're using the PIXMA MG7520 or the PIXMA TR7520. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: PIXMA 7520 scanning function will not work in Windows 11

lynnsikoraweiss — Tue, 27 May 2025 19:46:39 GMT

It is the PIXMA MG7520, thanks Danny.