Pixma mp560 - Not detected by macbook

lthiel — Mon, 19 Aug 2019 23:06:06 GMT

I am trying to connect the pixma mp560 with my macbook.

My macbook doesn't seem to detect the printer even though it is connected to wifi. My mac's processing system is OS Mojave. Is this normal? Can anyone help? Thanks

Re: Pixma mp560 - Not detected by macbook

Patrick — Tue, 20 Aug 2019 18:38:37 GMT

Hi lthiel,

The PIXMA MP560 is not compatible with macOS v10.14.

You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

topic Re: Pixma mp560 - Not detected by macbook in Printer Software & Networking

Pixma mp560 - Not detected by macbook

Re: Pixma mp560 - Not detected by macbook