https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-MG-3620-will-not-connect-to-Omada-mesh-Wi-Fi-network/m-p/545504#M23713 <P>Hello, I have an MG 3620 that I'm trying to set up on my new network. It worked before I upgraded the system, so I know the printer itself had functional network connectivity.</P><P>Since moving to a managed Wi-Fi network, the printer wireless setup fails. I've gone through all the procedures I can think of to set it up wirelessly or via USB and nothing has made it happy. Searching for it on the Wi-Fi network, sometimes I'll see it listed in the installer but then be unable to connect. Trying to set up Wi-Fi via USB I see the attached screen:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WiFiSetupIssue.png" style="width: 766px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/66076i4EB52441C0EF75D4/image-size/large?v=v2&amp;px=999" role="button" title="WiFiSetupIssue.png" alt="WiFiSetupIssue.png" /></span></P><P>This network is encrypted with WPA2/3 Personal but the installer isn't recognizing it as such. I can go to Manual Setup, select WPA/WPA2 and give it the passphrase, but it still won't connect.&nbsp;</P><P>Any solutions?</P> Sun, 20 Apr 2025 21:01:01 GMT Buzzbuggy 2025-04-20T21:01:01Z https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-MG-3620-will-not-connect-to-Omada-mesh-Wi-Fi-network/m-p/545504#M23713 <P>Hello, I have an MG 3620 that I'm trying to set up on my new network. It worked before I upgraded the system, so I know the printer itself had functional network connectivity.</P><P>Since moving to a managed Wi-Fi network, the printer wireless setup fails. I've gone through all the procedures I can think of to set it up wirelessly or via USB and nothing has made it happy. Searching for it on the Wi-Fi network, sometimes I'll see it listed in the installer but then be unable to connect. Trying to set up Wi-Fi via USB I see the attached screen:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WiFiSetupIssue.png" style="width: 766px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/66076i4EB52441C0EF75D4/image-size/large?v=v2&amp;px=999" role="button" title="WiFiSetupIssue.png" alt="WiFiSetupIssue.png" /></span></P><P>This network is encrypted with WPA2/3 Personal but the installer isn't recognizing it as such. I can go to Manual Setup, select WPA/WPA2 and give it the passphrase, but it still won't connect.&nbsp;</P><P>Any solutions?</P> Sun, 20 Apr 2025 21:01:01 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-MG-3620-will-not-connect-to-Omada-mesh-Wi-Fi-network/m-p/545504#M23713 Buzzbuggy 2025-04-20T21:01:01Z