topic MX 922 The printer could not be detected on the network in Printer Software & Networking

MX 922 The printer could not be detected on the network

raj471 — Sun, 04 Aug 2019 20:54:09 GMT

All are connected lan settings show active and IP address is listed but still cannot connect. Its frustrating following all the settings now. Please help/advise. Thanks

Re: MX 922 The printer could not be detected on the network

Crista — Sun, 04 Aug 2019 21:02:52 GMT

Hi raj471!

Thanks for posting in the Canon Forums!

To have a better understanding of your issue, please let everyone know what operating system you are using.

If this is a time-sensitive matter, our US-based technical support team can help HERE

Thanks!

Re: MX 922 The printer could not be detected on the network

raj471 — Mon, 05 Aug 2019 03:04:39 GMT

Windows 10

Re: MX 922 The printer could not be detected on the network

shadowsports — Mon, 05 Aug 2019 04:59:39 GMT

Greetings,

Printer:

IP Address?

SM?

Gateway?

Computer

IP Address?

SM?

Gateway?

Can you ping the printer?

Can you log into its webserver?