Canon IJ Scan Utility Lite can no longer find my Canon TS6320 (OSX 15.3.2)

signal — Wed, 09 Apr 2025 20:15:32 GMT

I am using the latest Canon IJ Scan Utility Lite 4.1.2

I have never had a problem using it with my TS6320. It's been about 1-2 months since I have scanned anything. Today I went to try it and it can't find the scanner. I have no problems printing to the TS6320. The Wifi utility finds the TS6320 no problem. I have even tried to reinstall the Scan Utility. The Scan Utility has access to the Local Network in Settings. I can't figure out why Scan Utility no longer can find the TS6320. Does anyone have any ideas?

Re: Canon IJ Scan Utility Lite can no longer find my Canon TS6320 (OSX 15.3.2)

Patrick — Tue, 15 Apr 2025 21:05:58 GMT

Hi signal,

Please follow these steps:

1. From the Home screen of your TS6320, press the OK button one time.

2. Press the down arrow 3 times to select Device settings and press OK.

3. Use the down arrow to select LAN settings and press OK.

4. Select Wi-Fi and press OK.

5. Use the down arrow to select "Advanced" at the bottom. Not "Advanced mode". Once "Advanced" is selected, press OK.

6. Use the down arrow to select TCP/IP settings and press OK.

7. Use the down arrow to select IPv6 and press OK.

8. With Yes selected, press OK.

9. Press OK on Enable/disable IPv6.

10. Use the down arrow to select Disable and press OK.

11. Processing... will appear.

12. When the menu appears again, please turn your printer off.

13. Please then turn your Mac off.

14. Next, please go to your router and unplug the power cord.

15. Wait 2 or 3 minutes and reconnect the power cord to your router.

16. When your Wi-Fi is back online, please turn your printer back on.

17.Turn your Mac back on, and once ready, please attempt to scan.

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topic Canon IJ Scan Utility Lite can no longer find my Canon TS6320 (OSX 15.3.2) in Printer Software & Networking

Canon IJ Scan Utility Lite can no longer find my Canon TS6320 (OSX 15.3.2)

Re: Canon IJ Scan Utility Lite can no longer find my Canon TS6320 (OSX 15.3.2)