topic Re: Windows 11 driver for imageCLASS MF4890dw doesn't work in Printer Software & Networking

Windows 11 driver for imageCLASS MF4890dw doesn't work

jlowbeer — Tue, 29 Aug 2023 13:30:09 GMT

I have an Imageclass mf4890dw printer. Although it works just fine, I found out that Canon no longer supports it. I just bought a new PC with Windows 11. I downloaded the drivers recommended on Canon's website, but when I go to print I get the message "Driver is unavailable." Is it possible I have to junk this perfectly functional printer? The website says that these are the drivers for Windows 11. HELP!!

Re: Windows 11 driver for mf48909dw doesn't work.

Stephen — Mon, 28 Aug 2023 13:08:13 GMT

Hey there!

This printer was retired in 2021. This means that software and driver development ended in 2021, so the most currently available drivers and software are the last ones to be made. We recommend upgrading to a current printer if they do not work on your PC.

You will find all of the available software and drivers on our site HERE.

If you'd like to speak with a Canon Upgrade Specialist about your options, they're at 866-443-8002, Monday through Friday from 9am to 9pm (ET).

Re: Windows 11 driver for mf48909dw doesn't work.

jlowbeer — Tue, 29 Aug 2023 01:55:41 GMT

I saw that Canon says they will only support their printers for 10 years. This is truly execrable behavior! I should not be forced to buy a new printer when the old one is still perfectly functional, just because Canon won't publish a new driver for it. If you told me that the printer cannot be made to function with Windows 11, that would be different. But to force me to buy another printer because of an arbitrary 10-year support period is extremely wasteful, terrible for the environment and for my pocketbook, worse than planned obsolescence. I will never buy another Canon product!

Re: Windows 11 driver for mf48909dw doesn't work.

mbpc — Wed, 09 Oct 2024 15:03:16 GMT

HEY !

I reluctantly just went to a Win 11 PC (I still love my Win 7 machines) and was very disappointed that Windows reported "Driver is unavailable" when it found my MF4890 on the network. And I was extremely disappointed when Canon's webpage for the printer would not show me ANY driver files for the 4890!!

Well.. I dug up a folder on my old Win7 laptop that contains the MF4890 driver files and I 'ran' the executable file and it installed all the drivers successfully on my Win11 PC!!

The entire folder was identified as: "MF4800_Series_MFDrivers_W64_us_EN_1"

ALSO, just ran the file: "Canon_ToolBox_4911mf13_Win_EN.exe" and it created the folder: "ToolBox_4911mf13_Win_EN" and I ran the 'Setup.exe' within that folder and I can now scan to my Win 11 PC!

Re: Windows 11 driver for mf48909dw doesn't work.

NJ2 — Fri, 03 Jan 2025 00:53:56 GMT

I have the same problem and can't find the files as described by mbpc. Anyone have any suggestions where I can get them?

Re: Windows 11 driver for mf48909dw doesn't work.

scottapp — Sat, 18 Jan 2025 13:32:23 GMT

If I cant get this to work, I cant believe I will have to scrap a fine working unit due to a driver issue. Not happy about this.

Don't know where @mbpc found those drivers and got them to work. Every older driver i try win11 stops me

Re: Windows 11 driver for mf48909dw doesn't work.

Philly40 — Tue, 01 Apr 2025 15:56:22 GMT

I have a new desk top that I can't load this printer onto. I also have a new lap top that I was able to load the printer onto. How did you run the executable file on your win7 over to the win11? Do you mean you just copied the file information MF4800_Series_MFDrivers_W64_us_EN_1 onto the driver page of your win11 computer?

Re: Windows 11 driver for imageCLASS MF4890dw doesn't work

Philly40 — Tue, 01 Apr 2025 15:58:45 GMT

my post is for mbc apprentice

Re: Windows 11 driver for imageCLASS MF4890dw doesn't work

Kit1 — Wed, 16 Apr 2025 00:20:15 GMT

I managed to get this to work, using Canon's driver on the link given by Stephen above.

It kept getting stuck when it tried to find the printer. In the end when I did a search by the IP address of the printer it found it and completed the installation.
I found the IP address in the printer properties on the old computer, but I assume they should be on the router too.

Re: Windows 11 driver for imageCLASS MF4890dw doesn't work

shadowsports — Wed, 16 Apr 2025 02:56:33 GMT

Although this model is nearly 13 yrs old. Canon is still supporting it. Drivers for Windows 11 are available

Last release was 1/2025.

They are here.

https://www.usa.canon.com/support/p/imageclass-mf4890dw?srsltid=AfmBOorHgHCorPifCZA3PskLjaMVGgKvCVUZa21Bkt8Wospb_w0Uh1OC

Re: Windows 11 driver for imageCLASS MF4890dw doesn't work

jordenjames — Wed, 16 Apr 2025 09:18:27 GMT

Ugh, same here! I installed the Windows 11 driver for the imageCLASS MF4890dw, and it just refuses to work properly. Tried everything—reinstalling, compatibility mode, even older drivers—but no luck so far. Really hoping Canon drops a proper update soon. Anyone else find a workaround that actually sticks? It’s like prepping your favorite food and burning it right at the end.

Re: Windows 11 driver for imageCLASS MF4890dw doesn't work

NJ2 — Wed, 16 Apr 2025 20:53:51 GMT

Thank you ! This worked for me!

Re: Windows 11 driver for imageCLASS MF4890dw doesn't work

shadowsports — Wed, 16 Apr 2025 22:19:43 GMT

You are most welcome 😀

Re: Windows 11 driver for imageCLASS MF4890dw doesn't work

cliffjw — Fri, 12 Dec 2025 17:53:00 GMT

Link takes me back to the Canon driver page, but the only drivers are for the scanner, not the printer.

Re: Windows 11 driver for imageCLASS MF4890dw doesn't work

shadowsports — Fri, 12 Dec 2025 22:36:34 GMT

Windows 11 drivers for Intel and AMD based systems remain available at the link I posted previously. If you have purchased a new W11 PC based on Snapdragon or ARM processor, the intel/AMD drivers are not compatible.

Re: Windows 11 driver for imageCLASS MF4890dw doesn't work

cliffjw — Sat, 13 Dec 2025 05:41:25 GMT

When I download and install the driver, it only lists the scanner. Is there something else that needs to be done to identify the printer. HP Intel system connected to printer by USB. Prior PC showed separate drivers for fax and UFRIL. Original Canon instructions were to download and install the driver before connecting the usb cable. That is what I did here, but Windows doesn't "see" the printer. Previous PC set to port usb 001.

Thanks for the prompt response.

Re: Windows 11 driver for imageCLASS MF4890dw doesn't work

Kit1 — Sat, 13 Dec 2025 09:54:16 GMT

I got the following when I installed the driver:

Re: Windows 11 driver for imageCLASS MF4890dw doesn't work

cliffjw — Mon, 15 Dec 2025 15:29:40 GMT

Finally got drivers to load properly by running Windows print troubleshooter. Troubleshooter changed some undisclosed settings and required reboot. Print driver then installed properly from install program on canon site. Thanks for all assistance. FYI Windows said that it will be discontinuing print troubleshooter (which solved the problem.) Go figure.